PRICING + MINIMUMS
Opening order: $100+ Re-Order minimum: $75
Free Shipping: $300+ (excluding gift wrap)
Order minimums per item:
CARDS - single - min 6/style
BOXED SETS - 6 cards/set - no order minimums
NOTEBOOKS - single - min 4/style
COLORING BOOKS - single - min 4/style
GIFT WRAP - single sheet - min 10/style
Orders may be placed via email or on rootandbranchpaper.com once a wholesale account has been established. In order to maintain our current wholesale prices, we cannot accept orders below our listed minimum order quantities.
All costs, both your order total and shipping costs, will be invoiced pro-forma via email. Orders will not be shipped until payment has been received in full. Our standard shipment method is USPS Priority Mail for both domestic and international orders. We offer free shipping on orders over $300, excluding gift wrap.
Gift wrap will ship separately in all orders.
Any international shipping fees, duties, or import taxes are the sole responsibility of the customer. Root & Branch Paper Co. is not responsible for carrier delays or damage. All orders ship from our location in Knoxville, Tennessee.
Please read more on our wholesale shipping page.
We accept payment via credit card or PayPal, and will send invoices pro-forma by Stripe or PayPal to accommodate your preferred payment methods. Invoices will reflect total costs, including shipping.
Orders will not be shipped until payment has been received in full.
Please read more on our wholesale payments page.
Turnaround time is approximately 5-7 business days from order submission. Larger orders may require additional lead time. Please contact us regarding specific delivery dates.
On occasion, certain items may be out of stock. You will be notified of any backordered items, and the remainder of your order will continue to ship unless otherwise directed. Once an item is back in stock, we will notify you and ship it immediately at our expense.
RETURNS + DAMAGES
We do not accept returns on wholesale orders unless items have been damaged in transit or are defective. The quality of our products is extremely important to us and each order is inspected prior to shipment to ensure it meets our quality standards. However , should you need to make exchanges, please let us know within 5 business days of receipt. We will reimburse for return shipping costs of damaged or defective items. All merchandise must be returned unused and in its original packaging and condition. Unauthorized returns will not be accepted.
Cancellations or changes to your order must be submitted by email within 24 hours of placing your order.
DISPLAY + ONLINE SALES
All items must be displayed and sold in their original packaging. All cards and notebooks come packaged in a clear poly sleeve. To reduce plastic use, all or some of your products can be delivered without plastic sleeves upon request. Our notebooks and coloring books in particular are durable and often sold without plastic sleeves.
Boxed sets may not be broken up and sold individually.
Please contact us about selling on your own e-commerce sites, and if you’d like to use our product photos, which we are happy to supply. Feel free to take your own publicity images of our products, and if you do, tag us on social media! Please be aware that reselling Root & Branch Paper Co. products on third party sites such as Etsy, Amazon, and eBay is prohibited.
If you are interested in licensing existing artwork or commissioning original artwork for resell license, please contact us at firstname.lastname@example.org.